If your device is managed by a company server, do not follow local reset guides without consulting your network admin. You could break the encryption handshake with the server. Part 2: The Preferred Method – Resetting via ESET PROTECT (For Managed Environments) If your organization uses ESET PROTECT (formerly ERA), the password reset is performed remotely. This is the safest and most reliable method.
– On the ESET PROTECT server, create a secondary admin account with full rights and store its credentials in a safe (e.g., a safe deposit box).
Introduction: The Dreaded Lockout Scenario
If your device is managed by a company server, do not follow local reset guides without consulting your network admin. You could break the encryption handshake with the server. Part 2: The Preferred Method – Resetting via ESET PROTECT (For Managed Environments) If your organization uses ESET PROTECT (formerly ERA), the password reset is performed remotely. This is the safest and most reliable method.
– On the ESET PROTECT server, create a secondary admin account with full rights and store its credentials in a safe (e.g., a safe deposit box).
Introduction: The Dreaded Lockout Scenario
