ping 10.16.1.244 If that fails, the 1oo might be literal; check 10.16.100.244 or 10.16.1.100 . Use Nmap to verify the FTP service:
A: Some ICC implementations use multi-tenancy. Try 244 , 100 , or 1oo as the tenant ID. 10.16 1oo 244 icc ftp server
nmap -p- --min-rate 1000 10.16.1.244 Once the port is identified: ping 10